Liyfe Inc, ("us", "we", or "our") respect the privacy of the users of our website at https://web.liyfe.io (the "Site") (the "API" and together with the Site - hereinafter referred to as the "Service").
This Privacy Policy (the "Privacy Policy") is intended to describe our practices regarding the information we may collect from you (the "User" or "you") when you use the Service (or any part thereof), the manners in which we may use such information, and the options and rights available to you.
Capitalized terms which are not defined herein, shall have the meaning ascribed to them in our Terms of Service available at https://liyfe.io/term (the "TOS"), which this Privacy Policy is incorporated thereto by reference.
Liyfe is an USA company which located at Connecticut, CT.
We collect, process and use your information for the purposes described in this Privacy Policy, based at least on one of the following legal grounds:
When Performing this Agreement: We collect and process your personal information in order to provide you with the Service, following your acceptance of this Privacy Policy; to maintain and improve our Services; to develop new services and features for our Users; and to personalize the Services in order for you to get a better user experience. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
Legitimate interests: We process your information for our legitimate interests while applying appropriate safeguards that protect your privacy. This means that we process your information for things like detecting, preventing, or otherwise addressing fraud, abuse, security, usability, functionality or technical issues with our services, protecting against harm to the rights, property or safety of our properties, or our users, or the public as required or permitted by law; Enforcing legal claims, including investigation of potential violations of this Privacy Policy; in order to comply and/or fulfil our obligation under applicable laws, regulation, guidelines, industry standards and contractual requirements, legal process, subpoena or governmental request, as well as our TOS.
IMPORTANT:
PLEASE NOTE: YOU ARE NOT OBLIGATED TO PROVIDE US WITH ANY PERSONAL INFORMATION. YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU ARE PROVIDING US WITH SUCH INFORMATION AT YOUR OWN FREE WILL, FOR THE PURPOSES DESCRIBED IN SECTION 4 BELOW, AND THAT WE MAY RETAIN SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND ANY APPLICABLE LAWS AND REGULATIONS.
We may collect three types of data and information from our Users:
(i) Personal Information, which is individually identifiable information, that identifies an individual or may with reasonable effort identify an individual, either alone or in combination with other information, or may be of private or sensitive nature; and
(ii) Non-personal Information, which is non-identifying and non-identifiable information, without particular reference to the identity of the User from which such information was collected.
For the avoidance of doubt, any Non-personal Information connected or linked to any Personal Information shall be deemed as Personal Information as long as such connection or linkage exists.
Information which is being gathered in connection with the Service may consist of the following:
· In order to use the Service, the User may provide voluntarily additional Personal Information, such as the User's company name, email address, and other information which User may voluntarily provide while registering to and using the Service or while logged-in to his/her Account.
· As the User enters and/or uses the Service, he/she may automatically provide us with his/her IP address or other persistent user and/or mobile device token, which is used mainly for enhancing the User's experience and for geolocation, personalization and security purposes, as further detailed below.
· The User of the Service may also automatically provide us with certain technical Non-personal Information and aggregated usage information, such as the User's device type, operating system, browser type and version, screen resolution, browser and keyboard language, the User's 'click-stream' and activities on the Service, the period of time the User visited the Service and related time stamps, etc.
We will not collect any Personal Information from you or related to you without your approval, which is obtained, inter alia, through your active acceptance of the TOS and this Privacy Policy and your active interaction with the Services.
We use the following methods of collection:
a. We collect Non-personal Information through your use of the Service. In other words, we may be aware of your use of the Service, and may gather, collect and record the information relating to such usage, either independently or through the help of third-party services as detailed below. We may also collect Non-personal Information through the processing, analysis and anonymization of Personal Information provided by you.
We process your personal data only to the extent determined by the particular services we provide to you or other purposes of processing (such as direct marketing or legal claims management) as specified below.
a. Liyfe websites. Contact forms On the websites we operate (www.liyfe.io and all sub-pages, including all subdomains, "Websites"), you may submit an inquiry with us through the embedded contact forms. In order to process your inquiry, we may process the personal data that you provide to us through the completion of the form to the extent of your first name, last name, email address and/or phone number. The legal basis for such processing is to take steps at your request prior to entering into a contract or, if you are already our customer, the performance of a contract to which you are a party. The provided personal data will be processed for the period of the contract negotiations or for the duration of our contractual relationship.
Cookies When you access our Websites, we may also store temporary files (cookies) on your device to ensure the functionality of the Websites and to provide you with the best customer experience. Further information about how we use cookies and how you can adjust the tracking options is available at section 9.
Information regarding the Users will be maintained, processed and stored by Liyfe and our authorized affiliates and service providers in the USA, and as necessary, in secured cloud storage, provided by our third party service provider.
While the data protection laws in the above jurisdictions may be different than the laws of your residence or location, please know that Liyfe, its affiliates and service providers that store or process your Personal Information on Liyfe's behalf are each committed to keep it protected and secured, pursuant to this Privacy Policy and industry standards, regardless of any lesser legal requirements that may apply in their jurisdiction.
You hereby accept the place of storage and the transfer of information as described above.
For more information regarding this compliance, you can visit the following links:
· https://aws.amazon.com/privacy/
Liyfe will not share any Personal Information it collects with any third party, except in the following cases: (a) to provide the Services, at your request and choice; (b) to satisfy any applicable law, regulation, legal process, subpoena or governmental request; (c) to enforce this Privacy Policy and/or the TOS, including investigation of potential violations thereof; (d) to detect, prevent, or otherwise address fraud, security or technical issues; (d) to respond to User's support requests; (e) to respond to claims that any content available on the Service violates the rights of third-parties; (f) to respond to claims that contact information (e.g. name, e-mail address, etc.) of a third-party has been posted or transmitted without their consent or as a form of harassment; (g) to protect the rights, property, or personal safety of Liyfe, any of its Users, or the general public; (h) when Liyfe is undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of its assets; (i) to collect, hold use and/or manage your Personal Information through Liyfe's authorized third party service providers, as reasonable for business purposes (including for purposes of providing and promoting the Services) which may be located outside of Israel, including but not limited to, USA (for example: data storage on Amazon Cloud Services) as described below; (j) to provide sponsored content from Liyfe's authorized partners which may be valuable to you or (k) pursuant to your explicit approval prior to the disclosure.
For avoidance of doubt, Liyfe may transfer and disclose to third parties or otherwise use Non-personal Information at its own discretion.
Liyfe will maintain your Personal Information as long as you are using our Services. If for any reason you wish to modify, update, revise and/or delete your Personal Information stored with us and identifies you, you may do so on the Service by editing your information on your Account, or by deleting your Account from the Service, in which case we will delete any such Personal Information pursuant to any applicable privacy laws. Note that we may retain your Personal Information for a minimum period required to provide the Services. We will also retain your personal information as necessary to comply with our legal obligations, to resolve disputes, to prevent fraud and abuse, to enforce our agreements and/or protect our legitimate interests.
Where we no longer need to process your personal information for the purposes set out in this Privacy Policy, or following your request to delete your Personal Information, we will delete your Personal Information from our systems and\or depersonalize your information. Please note that Liyfe may also depersonalize (and un-identifiable) your Service activity history for the purpose of enhancing and improving our Services.
If you would like, we can provide you all your personal information which you provided to us in a structured, commonly used and machine-readable format. To do so, see our contact information below.
To use the Service, you must be over the age of eighteen (18). Liyfe does not knowingly collect Personal Information from children under the age of eighteen (18), unless such Personal Information was provided by the User's family member who is over the age of eighteen (18) and has all of the required consents, approvals, and rights to upload Personal Information on the minor's behalf. We reserve the right to request proof of age at any stage so that we can verify that minors under the age of eighteen (18) are not using the Service. In the event that it comes to our knowledge that a person under the age of eighteen (18) is using the Service, we reserve the right to prohibit and block such User from accessing the Service.
A cookie is a small data file that a website saves on your computer or mobile device when you visit the website. Cookies are widely used for record-keeping purposes in order to make website work, or work more efficiently, as well as to provide information to the owners of the website. Like many Websites and applications, when you access or use the Service, we may use industry-wide technologies such as "cookies" or similar technologies, which stores certain information on your computer ("Local Storage") and which will allow us to enable automatic activation of certain features and make your Service experience much more convenient and effortless. It is easy to prohibit the Local Storage, erase cookies from your computer's hard drive, block acceptance of cookies, or receive a warning before a cookie is stored, by instructing your browser or device and changing its options. However, if you block or erase cookies your online experience may be limited.
We may also use certain third-party cookies. These are a different kind of cookies, stored on your computer by third parties, rather than by us. This kind of cookie is read-only each time you visit the Service, and also when you visit certain websites or applications that use similar cookies. Third-party cookies usually store only a Non-personal Information, such as the web pages you have visited, the duration of your browsing, etc. For more information regarding those third-party read section 12.
You hereby agree that we may use your contact details for the purpose of informing you regarding our products and services (which may interest you, and to send to you other marketing material, including news, updates and relevant medical data) as part of the Services (including via the App and/or the Site), and/or transmitted to the e-mail address or phone number you have provided or by displaying you this information on the Application to you.
You may withdraw your consent via sending a written notice to Liyfe by email to the following address: support@liyfe.io.
Please note that Liyfe may also contact you with important information regarding our Services. For example, we may notify you (through any of the means available to us) of changes or updates to our Services, payment issues, service maintenance, etc. You will not be able to opt-out of receive such service messages.
We take a great care in implementing and maintaining the security of the Service, and our Users' Personal Information. The Personal Information, or parts thereof, is hosted on AWS Amazon servers, which provide advanced security features. Liyfe employs industry standard procedures and policies to ensure the safety of its Users' Personal Information, and prevent unauthorized use of any such information, including encryption, Secure Socket Layer (SSL) and Transport Layer Security (TLS). However, we do not and cannot guarantee that unauthorized access will never occur.
We recommend using the strongest password combination available on your mobile device to protect unauthorized access to your mobile device.
Liyfe has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting, database and server co-location services (such as AWS), Payment Processors (such as Stripe), data analytics services (such as Facebook Analytics, Google Analytics), App analytics tools including session replay records for application usability and functionality monitoring and analysis (such as: Crashlytics), e-mail, push notifications and SMS distribution and monitoring services (such as Twilio), legal and financial advisors (collectively, "Third Party Services"). Such Third Party Services may receive or otherwise have access to our Users' personal information controlled, collected and/or processed by us under this Privacy Policy, depending on each of their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes. We, as the controller of the information collected from its Users in connection with the use of the Services, use reasonable effort to review the personal information processing practicing done by Third Party Services on our behalf, and to the extent required under applicable law we are responsible for such processing to the extent that it is not outside of our reasonable control. By providing such information, you expressly consent to such transfer and use, including transfers outside of the jurisdiction in which the information was provided.
If you are located in the EU please see also section 16.
While using the Service you may encounter links to third party websites and/or services and/or products. Please be advised that such third party websites and/or services and/or products are independent from Liyfe, and may use cookies and other web-tracking technologies to collect Non-Personal and/or Personal Information about you. We assume no responsibility or liability whatsoever with regard to privacy matters or any other legal matter with respect to such third party websites and/or services and/or products. We encourage you to carefully read the privacy policies and the terms of use of such third party websites and/or services, as their terms, not ours, will apply to any of your interactions with such third parties. Liyfe has no control over the use of any information you provide by these third party services.
Liyfe reserves the right to change this Privacy Policy at any time, so please re-visit this page frequently. We will provide notice of substantial changes of this Privacy Policy on the Service and/or we will send you an e-mail or SMS regarding such changes to the e-mail address that is registered with your Account. Such substantial changes will take effect seven (7) days after such notice was provided on any of the above mentioned methods. Otherwise, all other changes to this Privacy Policy are effective as of the stated "Last Revised" date, and your continued use of the Service after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.
If you have any questions (or comments) concerning this Privacy Policy or if you would like to submit a request of any kind, you are welcome to send us an email at support@liyfe.io and we will make an effort to reply within a reasonable timeframe. We may ask you to provide us certain personal information in order for us to identify you.
By contacting us, you represent that you are free to do so and that you will not knowingly provide Liyfe with information that infringes upon third parties' rights, including any intellectual property rights. You further acknowledge that notwithstanding anything herein to the contrary, any and all rights, including intellectual property rights in such information provided, shall belong exclusively to Liyfe, and Liyfe may use or refrain from using any such information at its sole discretion
Liyfe is compliant with the European General Data Protection Regulation (GDPR) and therefore maintain your rights according to the GDPR. If you consider that your rights under the GDPR are infringed, you can contact us as describe below. You also have the right to lodge a complaint with a supervisory authority.
We shall not use and process your Personal Information in order to target advertisement to you, without your explicit consent. However, as mentioned above we customized our services to you according to the collected information.
If you are located in the EU, you have a right to request further information regarding the data transfer mechanisms used by us with respect to data transfers to third countries and to international organizations.
In case that your data will be stored outside the EU, we will apply strict safeguards which may include the following:
· Transferring your personal information to countries approved by the European Commission as having adequate data protection laws, such as USA;
· Entering into standard contracts that have been approved by the European Commission and which provide an adequate level of high quality protection, with the recipients of your Personal Information;
· Transferring your Personal Information to organizations that are Privacy Shield Scheme certified, as approved by the European Commission.
For more information regarding to your rights according to the GDPR you can visit this link: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/